I find it outrageous that so-called "customer service" will often leave people on hold for an hour or longer (blasting obnoxious music). Since they certainly have our telephone numbers by the time we are put on "hold" (which may take a while!), ALL such companies should offer the simple option: "if you would like us to call you back, please press or say, "One." Some do; most do not: shameful!
I find it outrageous that so-called "customer service" will often leave people on hold for an hour or longer (blasting obnoxious music). Since they certainly have our telephone numbers by the time we are put on "hold" (which may take a while!), ALL such companies should offer the simple option: "if you would like us to call you back, please press or say, "One." Some do; most do not: shameful!