Kind and useful thoughts, Allan. A customer service rep I met told me that he keeps this in minds when dealing with difficult customers: "You never know what had just happened to them before they called." We are all human and have different times of days. Understanding goes a long way.
Kind and useful thoughts, Allan. A customer service rep I met told me that he keeps this in minds when dealing with difficult customers: "You never know what had just happened to them before they called." We are all human and have different times of days. Understanding goes a long way.
Thank you